Shipping Questions & Answers

What are your shipping and processing times?
Secured International Shipping: 7 to 14 business days.

Orders can sometimes take 1-2 days to process after placing the order before dispatch from our warehouse.

Do you ship worldwide & how much does shipping cost?
Yes - we ship worldwide. We are proud to offer customers International Shipping with tracking. And there is NO sales tax for you to pay. Hurray!

Where can I find my tracking number?

When your items are shipped out, you should receive a notification from us via email providing you with a tracking number. 

If you haven't received one or if the tracking number doesn't work, it's okay.
Contact us and we'll send you it again! 

Enter your order details on the page "Track My order".
Or you can put the tracking number we have sent to you by Email on www.17track.net.

Unexpected Delays

In some instances, the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation. Please be aware that some shipments can be delayed due to the COVID-19 outbreak.